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Order Cancellations

Because our orders are processed so quickly, orders cancelled after they have been filled will be charged a 10% restocking fee. The actual amount of time will vary depending upon the season, but in most cases your order will have undergone processing in less than three hours and same day shipping is our goal.  If your order has not already shipped we will be happy to cancel it for you.

All Authorship programs are able to be canceled by sending us an email at: info@sativagroup.ca anytime up until 2:00pm MST the day your order is due to be shipped.  You may also call us or see us at any of our markets and request cancelation. 

Our aim is to have you 100% satisfied with our service, our products.